Glossary

Action item

Apr 5, 2024

What is an action item?

An action item is a key deliverable and/or step in completing a project, task or assignment. It can be as simple as doing something, communicating something, or approving some aspect of the project.

What are action items for?

Action items are crucial for project planning and should be organized in a way that makes sense for you and your team. They may include follow-up items such as assignments or tasks that need to be completed by certain individuals before they can move forward with other parts of their projects/strategies, etc.

How to write action items? They must include:

  • A time-bound due date with specific dates and times when it’s due by
  • A clear definition of what the action item needs to be completed before it can be considered done
  • Who has ownership over this action item

Action items are often used for tracking the progress of a project. Organizing action items by category helps keep track of different types of work all at once without having to worry about where each one goes specifically.

Action Items or Tasks?

There are two main types of actions that you can take in a project management tool. They are tasks and action items. Both provide information about the actions that you need to take, but they're structured differently, which makes them useful for different types of users:

  • A task is a single, discrete piece of work. It can be assigned to anyone and will generally be completed in one sitting. 
  • Action items are more specific than tasks because they refer only to one activity that needs doing
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